Terms & warranty

Workmanship warranty

Repairs carried out by Renegade Auto Care are covered by a 1 year / 12,000 mile workmanship warranty, whichever occurs first, from the date the work is completed. The warranty covers the quality of the labour performed.

Indicative exclusions

Wear items consumed in normal use, customer supplied parts, faults arising from an unrelated component, damage from misuse, accident, neglect or continued driving after a fault appears, and any work carried out subsequently by another party.

Parts

Parts fitted carry the warranty offered by their own manufacturer or supplier. Where a part fails within its own warranty period, we will assist with the claim.

Quotes and approval

Quotes are provided from the vehicle information you supply. If the work required differs once the vehicle is inspected, we will contact you and obtain approval before continuing. A diagnostic service is charged at $150 where fault finding is needed.

Access and site conditions

Mobile work requires safe, legal and reasonable access to the vehicle. Some jobs cannot be completed safely on a public road, on a steep gradient, or in severe weather, and may need to be rescheduled.

Cancellation

Please give as much notice as possible if you need to change or cancel a booked visit so the slot can be offered to another customer.

Payment

Payment is due on completion. Checkout and financing options are available through our Tekmetric partnership.